Child Concern Report

About this form

Child and Youth Protection Services is the statutory child protection agency which services the ACT region and is responsible for the care and protection of children and young people at risk of abuse or neglect.

Child and Youth Protection Services is authorised to collect personal information under the Children and Young People Act 2008 to ensure the safety and wellbeing of children and young people in the ACT. The information collected may be disclosed to government and non government agencies (including but not limited to the Australian Federal Police, ACT Children's Court, the Family Court, Health and Education Services and community organisations) to assist in ensuring the safety and wellbeing of children and young people.

Using this Report

Keeping children and young people safe is a shared community responsibility. Please make a Child Concern Report if you have a reasonable belief or suspicion that a child or young person is at risk of abuse or neglect and you wish to inform Child and Youth Protection Services of your concerns. It is an offense to make a report that contains information or allegations that are knowingly false or misleading.

Upon receiving a Child Concern Report Child and Youth Protection Services will make an assessment of the information to determine an appropriate response.

Learning about making a Report

If you would like more information on what should and should not be reported, the roles and responsibilities of reporters, what is abuse or neglect in this context, and what happens once a report is made you can;

  1. Read the Keeping Children and Young people Safe Guide
  2. Complete this eLearning resource. The course will take approximately 1 hour to complete. Please note that this course has audio so you may wish to adjust the volume on your computer before commencing.


OneLink can help children, young people and families access the right type of support needed, when they are not sure where to go. Onelink is contactable Monday to Friday, 8am - 6pm on 1800 176 468 free of charge. People are also welcome to drop in and meet with OneLink staff, located at Housing ACT, corner of Emu Bank and Benjamin Way Belconnen.

OneLink can connect you to a wide range of services including:

  • Child, youth and family services
  • Tenancy support
  • Support for people who are homeless
  • Legal services
  • Financial counselling
  • Mental health services
  • And many other support services

'OneLink is operated by Woden Community Service funded by the ACT Government.


Child and Youth Protection Services
Phone: 1300 556 729

Your personal information

Access Canberra uses this form to collect information which is necessary to allow the ACT Government to provide services to you. Personal Information may be used or disclosed in accordance with the Information Privacy Act 2014.

For details on the collection of personal information in this form please refer to the Access Canberra Information Collection Notice. If you have questions about how your information will be handled please see the Access Canberra Privacy Policy and the Community Services privacy policy or contact us.